Privacy Policy

Effective Date: 25th February 2026

Last Updated: 24th March 2026

1. Information We Collect

We collect only the information necessary to operate and improve the Checkr app.

Account Information:

Email address and authentication credentials (securely stored via Supabase authentication services). You may also use the app as a guest without creating an account, in which case we do not collect any account information.

Subscription Information:

If you purchase a premium subscription, we collect and process subscription status, purchase receipts, and entitlement information through Apple's in-app purchase system. We do not store your payment card information. Note: Guest users cannot make purchases; an account is required for subscriptions and additional scan purchases.

Document Analysis:

When you analyze a document, the text content is sent to our secure servers for AI processing. The full document text is never stored on our servers — it remains only on your device. For registered users, analysis results (such as risk scores, flags, and document type) and chat history are securely stored in an encrypted database linked to your account, enabling features like document history. Follow-up questions are processed by sending the locally-stored document text transiently to our servers; it is not retained after processing. For guest users, all data is stored locally on your device only.

App Usage Information:

Interactions within the app (such as documents analyzed, questions asked, and feature usage).

Device information such as operating system, device type, and app version for performance monitoring.

Optional User Content:

Display name.

Preferences related to notifications or themes.

Feedback or support messages.

We do not collect sensitive personal information, health data, financial data, or precise location data.

2. How We Use Your Information

We use your information to:

• Operate and maintain the Checkr app.
• Process and analyze documents you submit.
• Process and manage your subscription and premium features.
• Provide follow-up question and answer functionality.
• Improve app features, performance, and reliability.
• Communicate with you regarding updates, support, or service announcements.
• Detect and prevent abuse, fraud, or technical issues.

Your data is never used for purposes unrelated to the service without your consent.

3. Document Privacy

When you submit a document for analysis:

• The document text is transmitted securely to our AI service using TLS encryption.
• Analysis is performed in real-time using AI processing services.
• The full document text is never stored on our servers. It is kept only on your device.
• For registered users, analysis results and metadata (risk scores, document type, flags) are stored in an encrypted database linked to your account to enable document history. This data is protected by strict row-level security—only you can access your documents.
• When you ask follow-up questions, the document text is sent from your device to our servers for processing and is not retained.
• For guest users, all data is stored locally on your device only.
• You can delete any document or your entire account at any time, which permanently removes all associated data.

4. Data Storage and Security

Your data is securely stored using encrypted cloud infrastructure located in Australia or in regions with equivalent data-protection standards.

We apply industry-standard security measures, including:

• Secure data transmission (TLS/SSL).
• Encrypted storage.
• Strict access controls and authentication safeguards.

No method of transmission or storage is 100% secure, but we continuously improve our systems to maintain the highest standards of protection.

5. Data Sharing

We do not sell your personal data.

We may share limited information with trusted third-party service providers that help us operate Checkr, including:

• Cloud hosting providers.
• AI processing services (for document analysis).
• Analytics services (to improve app performance).
• Authentication providers (for secure login and account management).
• Subscription management services (Apple) to process and manage subscriptions.

All partners are required to meet strict data-protection standards and may only use your information for authorized purposes.

6. Third-Party Services

Checkr uses third-party services for authentication, subscription management, and AI processing. These services operate under their own privacy policies and are selected based on strong data-protection practices.

Subscription Services:

• Apple In-App Purchases (managed by Apple Inc.)

Authentication Services:

• Supabase (secure authentication and user management)

AI Services:

• Document analysis is performed using secure AI services with strict data handling policies.

7. Account Deletion

You may delete your account at any time directly within the app through Settings > Delete Account. Account deletion is immediate and permanent.

Upon deletion:

• Your account and email address will be permanently removed
• All associated data including documents, chat history, and usage data will be deleted
• Your subscription will be cancelled (you will need to also cancel via App Store to stop future billing)

Important: Subscription billing is managed through your Apple ID. To stop future subscription charges, you must also cancel your subscription through your App Store account settings before deleting your Checkr account.

8. Governing Law

This Privacy Policy is governed by the laws of Australia.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated through the app or other appropriate channels before taking effect.

10. Contact Us

If you have any questions or requests regarding this policy, please contact:

checkrapp.bc@gmail.com